Episode Transcript

Does Toastmasters Work?
Episode 43: May 15, 2009

This is The Public Speaker: Quick and Dirty Tips for Improving Your Communication Skills, with your host, Lisa B. Marshall.

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"Hi Lisa, this is Scott Milford from Madison Heights, Virginia, I was wondering if you can tell us about the Toastmasters Club and any other similar clubs.

A Public Speaking and Leadership Club

Scott, just this past week a colleague of mine went to his first Toastmasters meeting. He told me it was “the best $50 a person could spend.” When I asked him why, he said, “Because it not only allows you to improve speaking, but you get to surround yourself with a bunch of people who are trying to reach the same goal: better communications.”

When I was in my early 20’s I told my father I was interested in public speaking. He told me about a club at RCA (where he worked) called Toastmasters. I remember thinking it was such an odd name; after all, what did toast have to do with speaking? I also remember my father saying incredulously, “Yeah, these people get together at lunch time and give speeches. They think public speaking is fun.”

After talking with one of the RCA members, I ended up joining my local community club, in Haddonfield, NJ. I found out that Toastmasters was (and still is) an international organization with thousands of clubs filled with people who are interested in improving communication and leadership skills.

My Dad was right; people get together--for fun--to deliver short talks and to receive supportive feedback. They’ve even had some famous members like management expert Tom Peters and the founder of Mrs. Fields Cookies, Debbi Fields.

Learn By Doing Using a Structured Approach

I think the first thing a person notices about Toastmasters is how organized, productive, and engaging the meetings are. They’re highly structured, with members filling very specific roles and responsibilities. In fact, if you’re interested in seeing a model of a very well-run meeting, attend a Toastmaster’s meeting. You’ll see a live demonstration of many of the in-person meeting guidelines that I talked about three weeks ago.

Specifically, every meeting includes prepared speeches by a few participants. Each speaker prepares his or her speech according to guidelines outlined in a manual. The first manual is a series of 10 speaking assignments focusing on foundation skills such as gestures, eye contact, organization, and delivery. But rest assured; there are 15 advanced manuals! There’s plenty to learn.

Each prepared speaker is assigned an evaluator, who delivers a short evaluation presentation and also provides written feedback in the participant’s manual. I still remember and follow much of the advice I received on my first 10 speeches.

Valuable, Timeless, Suggestions for Improvement

In fact, there was a local newscaster in our club who I desperately wanted to emulate. I remember this one time I was trying to impress her by matching her very regal, refined style, but I failed miserably. She encouraged me to find my own voice and to always share my personal connection to the topic. I’m following that advice right at this very moment. I’m not just giving you the website information about Toastmasters I’m telling you about my personal experience in my own words. I learned that valuable lesson from my fellow Toastmaster.

In addition to the prepared speeches and evaluations there is also a timer who ensures all speakers stick to their time slots, and a grammarian, who points out errors in pronunciation and grammar. Some clubs even have an “Um” counter who tallies all the filler words that are spoken. There's also a general evaluator who evaluates the entire meeting, pointing out things that went well and things to improve for the next time.

Impromptu Speaking is Fun and Educational

There's another portion of the meeting dedicated to extemporaneous speaking, called Table Topics. That’s my favorite part of the meeting. The Table Topic Master comes to the meeting prepared with questions or topics and then asks for volunteers to stand and deliver an impromptu response. This part of the meeting can be a lot of fun; and for some can be quite nerve wracking. For sure, it's a valuable skill to be able to organize your thoughts and create a concise and compelling response.

The best part about Toastmasters is that it works. I personally witnessed a participant who was so nervous for his first speech that he went to his doctor who prescribed him Valium. This guy continued to come to the club for many years and eventually he came in third in the international contest! I have seen many similar transformations from poor speakers to excellent speakers as a result of consistent attendance at Toastmasters. But Toastmasters isn’t just for “public speakers” – participants develop their confidence, self-esteem, and general ability to communicate and to lead. Of course, improvement in these skills can have a dramatic impact on all parts of a person’s life.

National Speakers Association

However, if you are interested in becoming a professional speaker, you may consider joining the National Speaker's Association. This organization is more costly than Toastmasters and focuses on helping professional speakers develop their business and refine platform skills. I also joined NSA in my early 20’s and received valuable advice from many of the local members.

In the interest of full disclosure, I am not longer active in either organization, but that doesn’t mean they aren’t valuable. In fact, I mentioned to my colleague that I was thinking of perhaps returning to Toastmasters to deliver some of The Public Speaker episodes live, in front of an audience. For me, that would be fun and educational.

This is Lisa B. Marshall; passionate about communication your success is my business.

P.S. I’ve included links in the show notes to help you find these organizations in your local community. 

Connecting

Enjoying the show? Why not show your appreciation by leaving me a five-star iTunes review.

Also, for additional resources and sneak-peaks at new stuff join the The Public Speaker Fan Page or join my newsletter. If you’d like to be connect with me, feel free to join my networks on (LinkedIn and Twitter). All the links are in the show notes.

Administrative

Anytime I can avoid getting in my car to drive to a meeting…I do! That’s why I started using GoToMeeting – to hold my meetings ONLINE. Instead of wasting time & money sitting in traffic! GoToMeeting has become absolutely indispensable to me. GoToMeeting is perfect for sales presentations, training session, or product demos. Plus it’s affordable: for just $49 a month - you can hold as many meetings as you want! And it includes phone & voice over IP conferencing. Sign-up for GoToMeeting today and have your 1st meeting tomorrow!

You can try Go To Meeting FREE for 30 days. But you must visit go to meeting dot com slash podcast. That’s GoToMeeting/podcast for a FREE 30 day trial

If you have a question, leave a voicemail at 206-350-7970. Or send email to publicspeaker@quickanddirtytips.com. For information about keynote speeches or workshops, visit >lisabmarshall.com.

Resources

>Toastmasters International (Organization for improved communication)

>National Speakers Association (Resources for Professional Speakers)
Speaker Site (Resources for Event Planners and Speakers)
Art of Speaking Business (General Communication Skills)
Art of Speaking Science (Communication Skills for science and technology professionals)

Comments (9) for Does Toastmasters Work? |  Subscribe to Comment

Bob Tobias Says:
7/27/2009 2:44:24 PM
It seems that regardless of the material being taught, Toastmasters can provide an excellent (and for many a unique) opportunity to stand up in front of a group to practice public speaking without worrying about how it will affect your career or public standing and that alone should be worth the small membership fee. Now, if only there was an organization that could teach how to write shorter sentences…
Richard I. Garber Says:
5/30/2009 11:52:25 AM
Regarding points #2, #3, and #4 of Mr. Hurt’s diatribe, I don’t think he knows much about what Toastmasters actually has been teaching. Toastmasters has a series of training modules called their Better Speaker Series that are presented in their clubs. One of them (#275) is titled Know Your Audience. It contains the following paragraph about training on page 10 of the 1994 version: “The traditional training session suffers from a bad reputation – perhaps deservedly so! Attendance is generally required, and most trainers have a tendency to talk AT their audience, rather than encouraging interaction and involvement. You can disarm a resigned-to-be-bored audience, however, with a creative presentation that not only encourages but EXPECTS audience members to participate.” (Capitals added for emphasis). Doesn’t that sound very similar to what Mr. Hurt said? So much for Toastmasters being outdated on that particular topic! Now, in general I would agree that some of what is in the Toastmaster manuals is not perfectly up to date. For example, their advice on PowerPoint lags the very latest books like Presentation Zen and Slide:ology. So what!
Samir Says:
5/18/2009 9:57:20 PM
I started a Toastmasters chapter at my work (lunch time, twice a month) and I've watched a lot of people really improve their skills. For our educational tips, I've even considered reading some of Lisa's podcasts (with due credit, of course).
Lisa B Marshall / The Public Speaker Says:
5/17/2009 4:47:27 PM
@Jeff I do agree that Toastmasters does not focus on adult learning. (It's not meant to.) I also agree that some of the materials are out of date. However, that doesn't mean a beginner can't learn a great deal at a very low cost (particularly if the club has several experienced speakers.) It's just one possible resource in a communicators toolkit.
Richard I. Garber Says:
5/17/2009 4:11:45 PM
In reply to Jeff Hurt’s point #1, no Toastmasters is NOT just about lecturing an audience. Every Toastmasters club meeting includes practice in answering questions, a form of impromptu speaking that they call Table Topics. Go look on their web site at: http://www.toastmasters.org/MainMenuCategories/WhyJoin/SuccessStories/TryTableTopics.aspx I'll stop here for now as there are many, many more reasons not to listen further to Jeff.
Jeff Hurt Says:
5/17/2009 9:31:38 AM
As someone who has hired more than 2,500 professional speakers, a professional educator by trade, a trainer for more than 20 years and an event and meeting planner, I do not recommend Toastmasters. As a matter of fact, I automatically discard any speaker candidate that I'm considering that lists Toastmasters on their reference. Likewise, anyone wanting to improve their presentation skills should NOT take Toastmasters. They should take a class on "Presenting With The Brain In Mind" or "Presentation Skills: How To Use Good Adult Learning Tools." Why do I say this? I have several reasons. 1) Toastmaters is about lecturing an audience. It is not about a hands-on interactive presentation engaging an audience and using good two-way communication or . 2) Toastmasters does not focus on good pedagogy-adult learning skills and styles. Again, the focus is only on the speaker delivering a controlled message, not the speaker adapting to an audience's needs. 3) Toastmasters puts the focus on the speaker, not the audience or the attendee. It's not about the speaker, it's about the learner. It's not about "Being the sage from the stage but the guide on the side." 4) Most of Toastmasters methods are outdated and antiquated. I'll stop there for now as there are many, many more reasons not to attend or recommend Toastmasters for presentations skills.
Richard I. Garber Says:
5/16/2009 2:43:00 PM
Lisa: Excellent post. Along with Toastmasters there is still what once was Toastmistress. See: http://joyfulpublicspeaking.blogspot.com/2009/02/two-sides-of-coin-toastmasters.html
Nicole Says:
5/16/2009 5:09:43 AM
Hi Lisa, just discovered your podcast a month or so ago, and really enjoyed the feedback and gratitude posts (and also the networking post in the archives). Coincidentally, I went to my first Toastmasters meeting this week and really enjoyed it, for pretty much the same reasons as your colleague. I actually participated in a table topic, but the timekeeper wasn't paying attention and forgot to give me the warning signs, so I talked for ages with very little structure. Oops. But not bad for someone who had no previous experience with what was expected. If I still hadn't been to a meeting by now (it's something I've been thinking about doing for a few months), then this episode would have inspired me to go. Looking forward to the next episode! Regards, Nicole
Scott Quitter Says:
5/15/2009 4:31:06 PM
Lisa, I loved the Toastmasters episode. Thanks for using my question. I've been wondering about the Toastmasters Club and the information you shared was very informative and meaningful. In fact, you've inspired me to check further into the clubs in my area. We have four of them! :-) Thanks again! Love your podcast. Regards, Scott Milford (a.k.a. @ScottQuitter)

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